SoCal Authentics (the “Company”) is committed to complying with all laws intended to protect your right of privacy. This Privacy Policy describes (i) the type of information about you that we collect; and (ii) the Company’s practices with respect to gathering and disseminating information about you. This Privacy Policy was established within the context of our socalauthentics.com website and the potential for gathering personal information within electronic media; however, the Privacy Policy is not limited to the socalauthentics.com website. Our Privacy Policy applies whenever you and the Company interact and there is a possibility that during such interaction, we may acquire certain information about you. Please read the following policy to understand how your personal information will be treated as you make full use of our many features.
The Company may, but is not obligated to, update this Privacy Policy from time to time. You should review this Privacy Policy periodically to familiarize yourself with the most current version. If we decide to change our Privacy Policy, we will post those changes to our website so our users are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. Material changes to this Privacy Policy will be posted on this website 30 days prior to execution.
If you have questions or concerns regarding your privacy or this Privacy Policy, you should contact SoCal Authentics at:
By Mail:
PO Box 71, Torrance, CA 90507
By Telephone:
310-272-9885
By Email:
Collection and Use of Anonymous Information
Anonymous information is not personally identifiable information. Anonymous information is information that is collected automatically that relates to, but is not limited to, how certain features of our website are used, what general region our visitors are contacting us from and how many people visit our website at any given time. We use this information, and may share with, license to or sell this information to third parties, for the purpose of allowing targeted marketing through our website.
Collection and Use of Personally Identifiable Information
In the course of selling tickets or other merchandise, we may collect and maintain certain non-public personal information that will help us to efficiently perform various transactions. We may be required to share your personal information with certain entertainment organizations and venues (an “Event Host”) or the Event Host’s third party service providers as part of our contractual relationship with them. Also, your personal information may be entered into software systems maintained by our third party application service providers (e.g. our customer service system) for the purpose of allowing us to conduct our services. To the extent that your personal information is used in a foregoing manner, we will use commercially reasonable efforts to ensure that our service providers do not use your personal information for any purpose other than delivery of our services.
We do not collect personal information (such as names, addresses, phone numbers, email addresses or credit card numbers) about you, except when you specifically provide the information on a voluntary basis. Your personal information may be collected as you:
* Become a user of our payments section;
* Inquire more information about your items;
* Sign-up or subscribe for products or services that we may periodically make available;
We use your personally identifiable information for several purposes:
- Transactional Communications
* If you have posted a request to purchase Right(s) (an “ask”), the Company utilizes your personal information to notify you of responses to your ask.
* If you are purchasing Right(s), the Company utilizes your personal information to complete the purchase transaction and to communicate with you about your ticket order, to provide you with instructions on how to use and/or access your electronic ticket to gain admission to an event or venue or other inquiry.
* Whenever you purchase Right(s) we may be required to share your personal information with a third-party credit card processor to facilitate completion of your transaction. The credit card processor may share the same information with your credit card issuer in connection with gathering data related to use of their cards, rewards programs or other purposes. You are urged to read and become familiar with the privacy policies governing the use of your credit cards.
- Service/Account Communications
* We may contact you regarding the status of your account, your registration information, support issues regarding our service, and changes to our service or the terms under which it is offered.
- Informational Communications
* We may contact you regarding the availability of Right(s) similar to those you have purchased in the past.
- Marketing Communications
* We may contact you regarding offerings of future events, products or services that may be of interest to you. If you are not interested in receiving marketing communications or advertisements from us, you can unsubscribe at any time by altering your email preferences in your user profile or by emailing us from the email address used to identify your account with the word “Unsubscribe” in the subject line.
Additionally, we may share your personally identifiable information in the following circumstances:
* We may disclose your personally identifiable information when required by law. Specifically, we may disclose this information to unrelated parties in special cases when we have reason to believe that our disclosure is necessary to identify, contact or bring legal action against a person or persons who may be causing injury to, or interference with, the rights or property of the Company (including our website), computer users accessing our website, or any third party. In addition, we may disclose information about individuals who access our website to law enforcement agencies, judicial or government authorities or to other individuals or entities in response to subpoenas, court orders or other legal processes.
Links To / From Other Sites
Our website contains links to other Internet websites which we do not operate and, conversely, other Internet websites may contain links to our website. We are not aware of and are not responsible for the privacy policies, practices or content of such other websites. We encourage visitors to read and become familiar with the privacy policies maintained by such other websites.
Opt-Out
If you no longer wish to receive informational, marketing, or promotional communications from us, you may opt-out of receiving them by following the instructions included in each communication or by emailing us from the email address used to identify your account with “Unsubscribe ALL” in the subject line. You are not able to opt-out of emails relating to specific transactions that you have placed with us or to the status of active accounts. A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not damage your computer. We use cookies on certain pages of our site. We may also offer certain features that are only available through the use of a cookie. Among other reasons why we use cookies, cookies allow you to enter your password less frequently during a session. Cookies can also help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our site. If you do not desire the functionality created by cookies, you have the option to disable that function. To disable the cookie function, you may disable the function on your browser.
Security
The Company uses industry standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls, system security measures and Secure Socket Layers (“SSL”). Please be advised that “perfect security” does not exist in commercial Internet applications and that such security measures may not prevent all loss, misuse or alteration of information on our websites. Therefore, although we work very hard to protect your privacy, we do not promise and you should not expect that your personal information or private communications will always remain private. The registration pages, where you enter your personal and credit card information, are secure. This means that any information you send us is protected by encryption. Additionally, anytime we ask for your credit card number, we transmit that number using SSL encryption. It is easy to tell when you are protected by encryption – your browser displays a lock or a key which is no longer broken or it changes color when you are on a secure page. The actual icon and its location may vary depending on your browser. For example, Internet Explorer has a “Security ” padlock icon at the bottom right of the page, which appears closed when you have entered a secure page. If you have any questions related to this policy, please email us at info@socalauthentics.com